From Chris at Social Customer Manifesto. I don't have time to break it all down, but it's pretty relevant to what we do in associations. The conference wiki is, of course, a great idea. I actually proposed one last week for our upcoming conference, and the idea went over pretty well. We'll see if it happens...
Here's an article from the UK's Design Council talking about how information design is important in public-sector efforts. Of course, it's helpful to everyone, but this is a good example of the universal need for better presentation of information--and more design.