User interface and volunteering
I follow A List Apart somewhat, mostly because I like to follow web happenings and design, not because I know anything about how to do that stuff. Also 37 Signals for the same reason. However, I find lots of things that help me organize my thinking about association management. For example this post talks about usability. Of course this is immediately applicable to web design, like duh. But it also can be applied to dealing with volunteers. Why, you ask? Because website users are volunteers coming to your site. How do you make them happy, and keep them? Do the things this article says. How do we make volunteers happy and keep them? Read the post and think about it.