I found this website today in the course of some research, and this powerpoint from the Forbes Group (not exactly sure what it is their focus is) is particularly interesting. Of course, being a PPT, there's not much context. Still, being in the healthcare advocacy arena, these are interesting points and I do see a lot of what's being talked about happening out there.
I think it's interesting that we need to talk about the "consumerization" of healthcare at all. It should never have gotten away from a consumer-driven model, IMHO.
I think it's interesting that we need to talk about the "consumerization" of healthcare at all. It should never have gotten away from a consumer-driven model, IMHO.